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HomeWorld Hilo
944 Kinoole Street
Hilo, HI 96720
(808) 935-2917
We are open!

Monday: 10am - 6pm Tuesday: Closed Wednesday: Closed Thursday: 10am - 6pm Friday: 10am - 6pm Saturday: 10am - 6pm Sunday: 10am - 6pm

HomeWorld Honolulu
702 South Beretania Street
Honolulu, HI 96813
(808) 543-5300
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

HomeWorld Kailua-Kona
73-5593 Maiau Street
Kailua-Kona, HI 96740
808-326-7591
We are open!

Monday: 10am - 6pm Tuesday: Closed Wednesday: Closed Thursday: 10am - 6pm Friday: 10am - 6pm Saturday: 10am - 6pm Sunday: 10am - 6pm

HomeWorld Kapolei
707 Manawai St.
Kapolei, HI 96707
(808) 792-3201
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

HomeWorld Maui
374 Hanakai Street
Kahului, HI 96732
(808) 877-5503
We are open!

Monday: 10am - 6pm Tuesday: Closed Wednesday: Closed Thursday: 10am - 6pm Friday: 10am - 6pm Saturday: 10am - 6pm Sunday: 10am - 6pm

HomeWorld Pearlridge
98-107 Kamehameha Hwy.
Aiea, HI 96701
(808) 488-1065
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

Ashley HomeStore Maui (Affiliate of HomeWorld)
237 Dairy Road
Kahului, HI 96732
(808) 359-2110
We are open!

Monday: 10am - 6pm Tuesday: Closed Wednesday: Closed Thursday: 10am - 6pm Friday: 10am - 6pm Saturday: 10am - 6pm Sunday: 10am - 6pm

Ashley HomeStore Salt Lake (Affiliated Store)
4360 Malaai St
Honolulu, HI 96818
(808) 421-3100
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

Ashley HomeStore Ward (Affiliate of HomeWorld)
455 Ward Ave
Ward, HI 96814
(808) 791-3300
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

Clearance Center
98-107 Kamehameha Hwy
Aiea, HI 96701
(808) 488-1065
We are open!

Monday: 10:30am - 6:30pm Tuesday: Closed Wednesday: Closed Thursday: 10:30am - 6:30pm Friday: 10:30am - 6:30pm Saturday: 10:30am - 6:30pm Sunday: 10:30am - 6:30pm

Save up to $500. Use code MONDAY. See store for details.

Delivery & Pick Up

We're delivering and open for customer pick up!

A Note on Health and Safety

Taking care of our employees and customers has always been our top priority. Our team understands the seriousness of COVID-19 and so it is our desire to make you feel safe and comfortable every step of the way. We will be following all safety guidelines and taking added precautions to protect our teams and our customers.

All warehouse and delivery team members will wear face masks and gloves and will maintain social distancing practices when loading your vehicle for pick up or making any type of delivery. Our standard procedure for the time being will be to do safe, contactless deliveries and pick ups, and confirm your receipt of your items through text message. If you have any questions, please email us at homeworld@cswo.com. Mahalo!




CUSTOMER PICK-UP

PICK UP AT WAREHOUSE

Avoid delivery charges and scheduling conflicts by picking up your order at one of our warehouses. Select "Pick-Up From Warehouse" during checkout and we'll contact you within 48 hours of placing your order to schedule your pick-up (if your items are in stock). For your own security, please bring your receipt and photo ID to the warehouse when you pick up your items on the scheduled date. Please anticipate a short wait of up to 30 minutes while your furniture is being processed for pick up.

When you arrive at our warehouse please inspect your merchandise prior to signing. Note that you will be responsible to bring back any merchandise for warranty or replacement. Our team will be available to help you load your merchandise, but we will not be responsible for securing any items or damage to the merchandise or vehicle. Please provide your own tie downs. All items are unassembled and in its original factory packaging unless pick up with assembly is selected at checkout. Please note that we are not able to assemble beds for pick up.


WAREHOUSE LOCATIONS

Oahu Warehouse Address:

4336 Mala'ai Street

Honolulu, HI 96818


Warehouse Hours:

Mon, Thurs, Fri, Sat

8:00am-4:30pm


Closed Sun, Tues, Wed

Hilo Warehouse Address:

944 Kinoole Street

Hilo, HI 96720


Warehouse Hours:

Thursday - Monday

10:00am-4:00pm


Closed Tues, Wed

Kona Warehouse Address:

73-5593 Maiau Street

Kailua-Kona, HI 96740


Warehouse Hours:

Thursday - Monday

11:00am-4:00pm


Closed Tues, Wed

Maui Warehouse Address:

221 S Wakea Ave

Unit B17-B21

Kahului, HI 96732


Warehouse Hours:

Mon, Thurs, Fri, Sat

10:00am-5:00pm


Closed Sun, Tues, Wed


PICK UP AT PORT

Since we don't have warehouses on Kauai, Molokai, or Lanai, we offer our customers on these islands the option to "Pick Up From Port". Delivery fees to the Kauai port start at $40. Delivery fees to the Molokai or Lanai port are generally free. However, there will be a water charge incurred when the items purchased must be shipped through Oahu.

To view an estimated pick up fee, please navigate to the cart page and enter your zip code under “Estimated Delivery”. Should you have any questions about the estimate, please email us at homeworld@cswo.com.




FURNITURE DELIVERY

DELIVERY TO DOOR

Our threshold service includes delivery to the threshold of your building. Depending on the size and weight of the item, the item may be shipped to you via FedEx or UPS or delivered by our team at a scheduled delivery time, with threshold defined as:

  • condos/apartments: the building entrance or loading dock.
  • townhomes/single family homes: your front door, porch, garage or a safe spot outside of your home.

Please note that your furniture will not be taken inside your building, it will only be taken up to the threshold of the building. Assembly may be required.

Please note that if your item is not sent via FedEx or UPS, someone must be present to receive your delivery and that a digital signature will be required by the person who placed the order or whose name is noted on the order. The person signing for the delivery must be 18 or older.

Based on stock availability, a delivery can typically be scheduled within 3 - 7 days of your purchase.


DELIVERY TO DOOR PRICING

See the table below as a reference for delivery to door charges. Delivery fees for Maui, Kauai, and the Big Island vary depending on the items purchased. Higher fees occur when the items purchased must be shipped from Oahu, thereby incurring water charges. To view an estimated delivery fee for your items, please navigate to the cart page and enter your zip code under “Estimated Delivery”. Should you have any questions about the estimate, please email us at homeworld@cswo.com.

ISLAND
DELIVERY TO DOOR CHARGE
Oahu
$69
Maui
starts at $85
Big Island
starts at $85
Kauai
starts at $200

FULL SERVICE HOME DELIVERY

Our Full Service Home Delivery is the ultimate experience in ease and convenience. Relax and kick back as we handle all the setup. Our Full Service Home Delivery includes unloading your items and delivering them to the room, area, or outdoor space of your choice, unpacking and full assembly, and carton and packing trash removal. Full details are as follows:

  • Place your furniture where you want it.
  • Remove plastic coverings from upholstered pieces, mattresses, & boxsprings.
  • Remove straps which secure sleeper sofa mechanisms.
  • Set up dining room table with leaves in, if you wish.
  • Set glass shelves in hutch and curio units.
  • Set up bed frames and place mattresses on frame.
  • Attach mirrors to dressers, but not to walls.
  • Set up hutch and buffet units, wall units, and curio cabinets.
  • Carry your furniture up a maximum of three flights of stairs, if there is no elevator.
  • Remove all packaging materials from your property.

We are currently able to offer our full service home delivery service on Oahu, Maui, and the Big Island. For all other islands, we offer a modified delivery service detailed below.

For Kauai, home delivery includes unloading your items and delivering them to the first level room of your choice, unpacking and light assembly (legs and backings only), and carton and packing trash removal. NOTE: Due to COVID-19 our delivery partner on Kauai will only be delivering to outside of the home until further notice.

For Molokai, home delivery includes unloading your items and placing them on the curb outside your home. Please note that assembly is not included.

For all other islands, please email us at homeworld@cswo.com for more information.

Based on stock availability, a delivery can typically be scheduled within 3 - 7 days of your purchase.


FULL SERVICE DELIVERY PRICING

Oahu
Full service home delivery on Oahu is charged at a flat rate of $149.

Maui
In-home delivery fees on Maui start at $149. Delivery fees vary depending on the items purchased. Higher fees occur when the items purchased must be shipped from Oahu, thereby incurring water charges. To view an estimated delivery fee for your items, please navigate to the cart page and enter your zip code under “Estimated Delivery”. Should you have any questions about the estimate, please email us at homeworld@cswo.com

Big Island
In-home delivery fees on the Big Island start at $125. Delivery fees vary depending on the items purchased. Higher fees occur when the items purchased must be shipped from Oahu, thereby incurring water charges. To view an estimated delivery fee for your items, please navigate to the cart page and enter your zip code under “Estimated Delivery”. Should you have any questions about the estimate, please email us at homeworld@cswo.com

Kauai
Home delivery fees on Kauai start at $290. Delivery fees vary depending on the items purchased. Higher fees occur when the items purchased must be shipped through Oahu, thereby incurring water charges. To view an estimated delivery fee for your items, please navigate to the cart page and enter your zip code under “Estimated Delivery”. NOTE: Due to COVID-19 our delivery partner on Kauai will only be delivering to outside of the home until further notice. Should you have any questions about the estimate, please email us at homeworld@cswo.com

Molokai & Lanai
Home delivery fees on Molokai and Lanai start at $150. Please note that assembly is not included. Delivery fees vary depending on the items purchased. Higher fees occur when the items purchased must be shipped from Oahu, thereby incurring water charges. To view an estimated delivery fee for your items, please navigate to the cart page and enter your zip code under “Estimated Delivery”. Should you have any questions about the estimate, please email us at homeworld@cswo.com

If your merchandise is to be delivered to a freight forwarder, please contact us at homeworld@cswo.com. Additional delivery information is required to ensure accurate processing of your order. Additional delivery charges may apply for special handling or packing that is required by your freight forwarder. Also in the case of using a freight forwarder, please note that the delivery may not be full service.




DELIVERY SCHEDULING

Both "Delivery to Door" and "Full Service Home Delivery" are scheduled by appointment. If all of your items are in stock and ready to be delivered, we will schedule your delivery with you in store or contact you within 48 hours of placing an online order to schedule your delivery. In these situations, delivery can typically be scheduled within 3-7 days of your purchase. If some or all of your items are not yet available for delivery, we will contact you within 48 hours of placing your order with next steps and will schedule your delivery once all items are ready to be delivered.

You will again be contacted by our delivery partner 2 days prior to your scheduled delivery date with an approximate delivery time frame. Contact will first be attempted by text message. If they do not receive a confirmation response from you, they will then contact you by email. If they do not receive a confirmation response from you, they will finally contact you by automated phone calls. If you are unable to be home on your scheduled delivery day, please email us at homeworld@cswo.com as soon as possible to reschedule. We need 2 days notice to reschedule for the next available delivery day. If you are not home when the delivery truck arrives, your delivery will be rescheduled and a re-delivery charge will be assessed. Please arrange for someone (18 years or older) to be home for delivery. If no one is at home, our delivery partner will proceed to the next scheduled delivery and you may be subject to an additional delivery charge. If delivery does not take place within 30 days of the original scheduled delivery date, the order may be treated as a canceled order.




HomeWorld Furniture QuickTIPs

To ensure a smooth delivery, please take a moment to review our pre-delivery tips below:

  • Before your furniture arrives, it is highly recommended that you take the extra step to protect your floor or carpet. There are many alternatives available and depending on your home, you may need area rugs, felt pads, plastic cups, or other protection for your floor.
  • Our delivery partner will contact you 2 days prior to your delivery date to give you the approximate delivery time frame. You can also email us at homeworld@cswo.com to check.
  • If you are unable to be home on your scheduled delivery day, please call or email us as soon as possible to reschedule. We need 2 days notice to reschedule for the next available delivery day. If you are not home when the delivery truck arrives, your delivery will be rescheduled and a re-delivery charge will be assessed.
  • Prepare the area and create a clear path to where your merchandise is going.
  • Measure your elevator door and doorway to make sure they can accommodate your furniture.
  • Arrange for someone (18 years or older) to be home for delivery. If no one is at home, our delivery partner will move on to the next delivery and you may be subject to an additional delivery charge.
  • Reserve your elevator. Failure to do so will result in rescheduling and an additional delivery charge.
  • For safety, please inform us of any hazardous conditions or unusual circumstances (i.e. narrow entry, hallways, & steep driveway).

If your building requires a certificate of insurance (COI) prior to delivery, please contact us at homeworld@cswo.com immediately. We require 3 business days to process and obtain a COI for your delivery.

We package and wrap all of our products well and work with the best delivery partners so your items arrive at your home snug, safe, and secure. However, please take a moment at the time of delivery to thoroughly inspect all items. You may refuse to accept any broken or damaged items by informing the delivery crew and making a notation on the delivery receipt. Items that are refused due to damage will be replaced as soon as possible. Other refusals will be covered by our Return Policy.

If you find any damaged or broken items after your delivery crew leaves, immediately report any product defects or damages by emailing us at homeworld@cswo.com.




tracking your delivery

On day of your delivery, you are able to track your delivery below. We are currently able to offer tracking for Oahu, Maui, and Big Island orders. For all other islands, please contact us by emailing us at homeworld@cswo.com if you have any questions on the status of your order.

Track Your Delivery

Find out where your furniture is or when you should expect the big delivery!
Follow the steps below to Track Your Delivery:

  1. Type in either your Order Number or the Phone Number with Area Code you put down for the order
  2. Click Track
Track