PRIVACY POLICY
HomeWorld Furniture is a furniture retailer in the state of Hawaii. The Company's mission is to create an efficient, informative, and enjoyable online shopping environment that enables our consumers to:
- Access the largest selection of furniture available in one place
- Find all the information necessary to make educated purchasing decisions
- Conveniently search for furniture in a manner tailored to the way in which each customer wishes to shop
- Receive premier customer service in a personal, supportive environment
- Satisfy all furniture needs in a one-stop shopping environment
The HomeWorld Furniture web site is designed to be the ultimate self-service shopping environment
with powerful search tools, rich product information, and educational editorial content. We are committed
to providing our customers with the highest levels of service. As such our web site is supported by a
telephone and web-based call center, which is staffed with knowledgeable and helpful sales associates.
Shopping for furniture can be difficult and frustrating. HomeWorld Furniture is committed to creating an
online marketplace where you can find a huge selection of products at affordable prices.
Your privacy is important to C. S. WO & SONS, LIMITED doing business as Homeworld Furniture
(collectively, the “Company” or “We”). While the nature of our business requires that We collect from
you nonpublic personal information, the Company recognizes that access to your information must be
safeguarded. This notice explains and automatically opts you into our programs, policies and procedures
with respect to your collected nonpublic personal information. It also applies to any of your nonpublic
personal information that we may already have in our files.
WHY THE COMPANY COLLECTS NONPUBLIC PERSONAL INFORMATION
We collect your nonpublic personal information to carry out our daily business functions, including
selling and delivering furniture, engaging in marketing and promotional activities, performing our internal
business operations, and providing exceptional customer service. We may also obtain (or confirm) your
information from third parties such as consumer credit reporting agencies. The information We collect
may include, for example, your name, home phone number, mobile phone number, e-mail address, home address,
credit information, furniture preferences, and sales data about your purchases from the Company.
HOW WE USE COLLECTED NONPUBLIC PERSONAL INFORMATION
The information We collect is used to help us identify you and manage our relationship with you,
including to communicate to complete sales transactions or make deliveries; to make decisions about the
products or services We provide; to carry out market research or analysis; to deliver information about our
products, services, and promotions; to improve the effectiveness of our websites, stores, product offerings
and customer service; and to resolve customer questions or complaints. We may also use your information
to communicate with you via SMS text messaging, and charges from your wireless carrier may apply.
We do not sell your nonpublic personal information to third parties under any circumstances,
but We sometimes share the information with nonaffiliated third parties to improve our marketing efforts
or for other business purposes.
We may also disclose your nonpublic personal information which We, in good faith, believe is appropriate
to cooperate in investigations of fraud or other illegal activity, to protect your safety and the safety of
others. We may also disclose your nonpublic personal information in response to a subpoena, warrant,
court order, levy, attachment, order of a court-appointed receiver or other comparable legal process,
including subpoenas from private parties in a civil action. If the subpoena or other legal process seeks
nonpublic personal information about you, We will make reasonable business efforts to contact you before
providing such information to the requesting party. However, We cannot guarantee that We will be able to
do so in all cases, whether due to time constraints, court order, our inability to effectively contact you,
or other circumstances.
HOW WE PROTECT COLLECTED NONPUBLIC PERSONAL INFORMATION
We restrict access to your nonpublic personal information to those employees and contractors who need to
know the information so We can provide you with our products or services. We periodically review our
security measures and training programs to help protect your nonpublic personal information. When We
share your nonpublic personal information with nonaffiliated third parties, We require that they have
privacy policies that state they will not sell our customers’ data to third parties.
HOW WE PROTECT COLLECTED NONPUBLIC PERSONAL INFORMATION
We restrict access to your nonpublic personal information to those employees and contractors who need to
know the information so We can provide you with our products or services. We periodically review our
security measures and training programs to help protect your nonpublic personal information. When We
share your nonpublic personal information with nonaffiliated third parties, We require that they have
privacy policies that state they will not sell our customers’ data to third parties.
NONPUBLIC PERSONAL INFORMATION COLLECTED THROUGH THE COMPANY’S WEBSITES
The Company’s websites track and log cookies, IP addresses and browser types, but do not link such
information to any personally identifiable information. This means that a user's visit to the websites will
be tracked, but the user will remain anonymous. However, We encourage our users to register with the
Company through our websites, so that We can learn more about our valuable customers and provide
personalized service, as well as keep our customers updated with the Company’s newsletters. The
Company’s registration form may ask users for some or all of the following information: name, company,
title, email address, phone number, username, password, preferences, comments, and various types of
demographic information. The username, email address, and password are used to uniquely identify a user
so that the user may access particular online resources, such as his or her saved shopping cart and profile
information. The information collected may also be used to modify the Company’s websites in order to
enhance and personalize your shopping experience. If you choose to purchase a product or service
through the Company’s websites, We may also collect your credit card, debit card, or other payment
instrument information. Currently, We use a third party service provider to process credit card, debit card,
or other payment instrument transactions on our behalf. The information you must provide for an online
purchase includes: your billing information: first name, last name, title, company, email address, phone
number, coupon code and additional comments. Our third party service providers are not permitted to sell
this information.
HOW WE USE NONPUBLIC PERSONAL INFORMATION COLLECTED THROUGH THE COMPANY’S WEBSITES
The Company’s websites track and log IP addresses for systems administration purposes and these logs
are reviewed and analyzed to improve the value of the materials available on the websites.
The Company’s websites also use cookies so that We can keep track of items in your shopping cart and to
provide our users with a tailored experience. With the help of cookies, We can present customized content
and ads that will be of more interest to you. We also use cookies to remember your passwords so you do not
have to re-enter them each time you visit the Company’s websites. You have the option of setting your web
browser to reject cookies. However, if certain cookies are rejected, We will not be able to keep items in
your shopping cart.
Information from the Company’s registration form is used to mail out our newsletter which contains product
updates and special offers. If you do not wish to receive the newsletter, but would still like to register,
you can indicate your preference by marking the appropriate box on the registration form. If you linked to
the Company’s websites from a co-branded site (indicated by presence of the Company’s logos and ou
r third-party vendor’s logos on the top of the co-branded site), your collected information may, in some
cases, be automatically distributed back to, or shared with, the third-party vendor’s website.
Other information from our registration form, including preference and demographic information, may be used
to help us improve our products and services. The more We know about you, the better We can serve you.
We will never sell your personally identifiable information collected through the Company’s website to any
third party under any circumstances.
HOW WE PROTECT NONPUBLIC PERSONAL INFORMATION COLLECTED THROUGH THE COMPANY’S WEBSITES
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of
your nonpublic personal information transmitted to the Company’s websites. Our secure servers protect
the information using advanced encryption, Secure Sockets Layer (SSL), and firewall technology, so that
your personal information cannot be read as it travels to our system. SSL encrypts your credit card, debit
card, or other payment instrument number, name and address information. To ensure your connection is
secure while visiting our website, please look at the bottom status bar of your browser window. If you see
an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure.
Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our
secure server, please contact us for assistance.
LINKS TO OTHER WEBSITES
The Company’s websites may contain links to other websites. Please be advised that our privacy policy
does not apply to these linked websites. We encourage you to read the privacy policy for any linked
website you visit whenever possible, because it may be different from our privacy policy. We are not
responsible for the privacy policy of any linked website.
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of children is especially important to the Company. For that reason, We never
collect or retain information from our websites from those We actually know are under the age of 13, and
none of the Company’s websites are designed to attract any users under the age of 13.
WHO TO CONTACT REGARDING YOUR COLLECTED NONPUBLIC PERSONAL INFORMATION
If you have any questions about this privacy policy, wish to change any preference selected on your
online registration form, or if you wish for your nonpublic personal information to be kept confidential
and not shared with nonaffiliated third parties for the Company’s marketing purposes, please e-mail us at
digitalmedia@cswo.com or write to: Marketing Department, 702 S. Beretania St. Honolulu, HI 96813.
The Company reserves the right to change this policy from time to time, and such changes will be
effective immediately upon posting on our websites or in our stores. Under certain circumstances, We
may also elect to notify you of changes to this policy by sending an e-mail or letter, to the extent
you have provided an e-mail or home address to us.
This Policy was last updated on August 23, 2017.